Travel Advisor

Job Description

Join our dynamic travel agency as a Travel Advisor, where you will engage with customers, providing them with personalised travel recommendations and support. We aim to ensure every client enjoys a seamless travel experience.

Responsibilities

• Manage client bookings and ensure adherence to deadlines.
• Conduct follow-ups with clients post-travel to ensure satisfaction.
• Participate in training sessions to enhance product knowledge and sales techniques.
• Contribute to the development of marketing strategies and promotional materials.
• Utilise CRM systems to track leads and client interactions.

Requirements

Education

• High school diploma or equivalent
• Degree in Hospitality or Tourism is an advantage

Experience

• 2-4 years of experience in the travel industry

Technical Skills

• Sales Skills
• Booking Systems

Soft Skills

• Time Management
• Attention to Detail

Languages

• English: Fluent

Advantageous

• Familiarity with travel regulations: Understanding of travel documentation and regulations for different destinations.
• Proficiency in using CRM systems: Experience with Customer Relationship Management software.

Benefits

• Health and wellness benefits
• Discounted travel arrangements
• Opportunities for career advancement
• Access to industry events and workshops
• Employee recognition programs

Company Culture

• Professional Development: Our company invests in the growth of employees through training and development opportunities.
• Work-Life Balance: We believe in maintaining a healthy work-life balance for our employees.
• Community Engagement: We actively participate in community service and support local initiatives.