Retail Manager

Job Description

As a Retail Manager in our Plymouth location, you'll take charge of store performance, manage staff effectively, and implement strategies to increase sales. We're seeking someone who thrives in a fast-paced environment and is committed to outstanding service and operational excellence.

Responsibilities

• Develop and execute effective sales strategies to increase market share.
• Train and onboard new staff to foster a customer-centric culture.
• Assess market trends and competitor activities to identify opportunities for growth.
• Prepare financial reports and sales forecasts for management review.
• Cultivate relationships with customers and ensure loyalty and retention.
• Promote a positive environment that encourages teamwork and staff engagement.
• Ensure that all health and safety regulations are adhered to in the store.

Requirements

Education

• Bachelor's degree in Business Management or related field
• Equivalent experience will also be considered

Experience

• 3+ years of experience in retail management

Technical Skills

• Stock Management
• Sales Strategy Development

Soft Skills

• Leadership
• Customer Focus

Certifications

• Retail Management Certification
• Customer Service Excellence Certification

Languages

• English: Fluent

Advantageous

• Knowledge of Visual Merchandising: Experience with visually appealing merchandise presentations.
• Experience in E-commerce: Familiarity with online retail operations is advantageous.

Benefits

• Competitive salary and performance-based bonuses
• Employee discount across all stores
• Pension scheme available
• Career development and progression opportunities

Company Culture

• Teamwork: We believe in fostering collaboration and supporting each other to achieve success.
• Innovation: Our culture encourages creativity and the exploration of new ideas.
• Diversity and Inclusion: We celebrate diversity and strive for an inclusive environment for all.