Claims Adjuster/Examiner/Investigator

Job Description

Join our finance team as a Claims Adjuster/Examiner/Investigator, focusing on reviewing and processing customer account adjustments. This position plays a vital role in maintaining the integrity of our financial processes.

Responsibilities

• Analyse customer accounts for necessary adjustments and ensure accuracy.
• Coordinate with internal departments to resolve adjustment-related queries.
• Produce reports on adjustment activities as needed for management review.
• Assist in the development of best practices for claims management.
• Deliver excellent customer service while handling sensitive financial information.

Requirements

Education

• Degree in Finance, Accounting or related field
• Recognised financial certifications (e.g. ACCA, CIMA) are a plus

Experience

• 2+ years of experience in claims adjustment or finance roles

Technical Skills

• Accounting software proficiency
• Data analysis

Soft Skills

• Problem-solving
• Team collaboration

Advantageous

• Knowledge of regulations related to financial transactions: Understanding the compliance landscape essential for claims management.
• Ability to work with large datasets: Experience handling, analysing, and interpreting large volumes of data.

Benefits

• Generous PTO and vacation leave
• Employee training and development programs
• Health and wellness initiatives
• Flexible working hours

Company Culture

• Professional Growth: We support continuous learning and offer numerous opportunities for professional development.
• Innovation: We encourage out-of-the-box thinking to create innovative solutions for our clients.