Treatment Coordinator

Job Description

We are looking for a motivated and experienced Treatment Coordinator to join our team in London. The Treatment Coordinator will coordinate patient treatment plans, ensure efficiency in scheduling, and provide top-notch customer service.

Responsibilities

• Manage patient treatment plans and ensure timely scheduling of appointments.
• Educate patients about their treatment options and financial responsibilities.
• Maintain patient confidentiality and follow healthcare regulations.
• Collaborate with healthcare professionals to ensure quality patient care.
• Handle patient inquiries and provide support throughout their treatment journey.

Requirements

Education

• High school diploma or equivalent
• Certification or training in dental assisting or a related field preferred

Experience

• Minimum 2 years of experience as a Treatment Coordinator or in a similar role

Technical Skills

• Microsoft Office Suite
• Dental practice management software

Soft Skills

• Excellent communication skills
• Strong organizational skills

Languages

• English: Fluent

Advantageous

• Experience working in a dental clinic or healthcare setting: Previous work experience in a similar environment is highly beneficial.
• Strong knowledge of insurance claims and billing processes: Familiarity with handling insurance claims and patient billing procedures.
• Bilingual abilities: Ability to speak multiple languages is an asset.

Benefits

• Competitive salary between £20,000 and £25,000 per annum.
• Comprehensive health, dental, and vision insurance.
• Flexible working hours and a supportive work environment.
• Opportunities for professional development and training.

Company Culture

• Supportive Environment: We pride ourselves on a collaborative and supportive workplace where teamwork is key.
• Continuous Improvement: We encourage our team to pursue learning opportunities and professional growth.
• Diversity and Inclusion: We value a diverse workforce and are committed to creating an inclusive culture.