Cooler Service Supervisor

Job Description

As a Cooler Service Supervisor, you will lead a skilled team in installing, maintaining, and repairing cooling systems across numerous sectors. Your expertise will be critical in ensuring our systems operate efficiently and effectively, providing top-notch service to our clients.

Responsibilities

• Lead a team of technicians in the installation and servicing of cooling systems.
• Evaluate and refine work schedules to enhance service delivery.
• Conduct regular inspections for system performance and compliance.
• Assist in troubleshooting and resolving technical issues.
• Oversee documentation of all service actions and performance metrics.
• Ensure stock levels of parts and tools are maintained effectively.
• Educate staff on technical updates and industry standards.
• Promote a culture of safety and environmental responsibility.
• Work closely with customers to provide high-quality service.
• Identify areas for operational improvements and implement solutions.

Requirements

Education

• Valid driving license

Experience

• Previous experience in a supervisory role preferred

Technical Skills

• Technical Proficiency
• Organisational Skills

Soft Skills

• Client Relationship Management
• Team Collaboration

Certifications

• Additional certifications in HVAC systems

Languages

• English: Fluent

Advantageous

• Knowledge of industry regulations: Understanding of compliance with industry standards and safety regulations.
• Customer service skills: Exceptional ability to provide excellent customer service.

Benefits

• Health and wellness programs
• Performance bonuses
• Pension scheme with employer contributions
• Employee assistance programs

Company Culture

• Diversity: We embrace diversity and foster an inclusive environment for all employees.
• Continuous Learning: We support ongoing education and development for personal and professional growth.
• Customer-Centric Approach: Our focus is always on meeting customer needs and providing outstanding service.