E-commerce Specialist

Job Description

We are looking for an E-commerce Specialist to join our dynamic team in Edinburgh. The ideal candidate will possess a deep understanding of online sales, marketing strategies, and consumer behaviour. You will be responsible for developing and executing effective e-commerce strategies that drive traffic, increase conversion rates, and enhance customer satisfaction.

Responsibilities

• Develop e-commerce promotional strategies that cater to target audiences.
• Oversee the integration of sales platforms and payment gateways.
• Utilise A/B testing to refine online marketing strategies.
• Conduct competitor analysis to inform strategic decisions.
• Enhance user experience by addressing customer feedback and issues.
• Manage social media interactions to drive traffic to the e-commerce site.
• Analyse inventory levels and make recommendations for reordering.
• Collaborate with design teams to create promotional materials.
• Report and analyse customer feedback to improve product offerings.

Requirements

Education

• Bachelor's degree in a relevant field
• Master's in E-commerce or Business Management is preferred

Experience

• 5+ years of experience in the e-commerce sector

Technical Skills

• Social Media Marketing
• PPC Advertising

Soft Skills

• Team Collaboration
• Creative Problem-Solving

Certifications

• Certified E-commerce Specialist
• Digital Marketing Certification

Languages

• English: Fluent

Advantageous

• Familiarity with CRM tools: Experience using CRM systems to manage customer relationships.
• Proficiency in content management systems (CMS): Skilled in managing content using various CMS platforms.

Benefits

• Attractive salary and bonus structure
• Health insurance and wellness benefits
• Work-life balance with flexible hours
• Opportunities for career growth and advancement

Company Culture

• Diversity and Inclusion: We embrace diversity and provide equal opportunities for all.
• Continuous Learning: We promote a culture of continuous improvement and learning.
• Employee Recognition: We value and reward the contributions of our team members.