Volunteer Coordinator

Job Description

As a Volunteer Coordinator at Helping Hands Charity, you will be pivotal in managing our volunteer programme. You will recruit, train, and support a diverse group of volunteers, ensuring they have a rewarding and impactful experience.

Responsibilities

• Create a welcoming environment to promote volunteer engagement.
• Conduct needs assessments to align volunteer roles with program requirements.
• Implement volunteer training modules and ongoing development opportunities.
• Lead volunteer team meetings to align objectives and share updates.
• Track volunteer hours and contributions to report to stakeholders.
• Facilitate conflict resolution and provide support for volunteers.
• Promote the charity's volunteer programme through social media and events.
• Enhance the overall volunteer experience through feedback loops.
• Ensure all volunteers are aware of our policies and procedures.

Requirements

Education

• Bachelor's degree in Management or Community Development
• Master's degree is preferred

Experience

• 5+ years of experience working with volunteers in a non-profit setting

Technical Skills

• Project Management
• Fundraising

Soft Skills

• Leadership
• Problem-solving

Languages

• English: Fluent

Advantageous

• Training in non-profit management: Educational background or certifications related to managing non-profit organizations.
• Past experience in community outreach programmes: Demonstrated success in engaging communities for volunteer work.

Benefits

• Health and wellness programmes
• Employee assistance programmes
• Social and team-building activities
• Pension contribution matching

Company Culture

• Collaboration: Teamwork is at the heart of our operations, and we value collaboration.
• Passion for Impact: Our team is passionate about making a difference in the community.
• Transparency: We believe in open communication and transparency in all our operations.