Technical Writer

Job Description

We are seeking a detail-oriented Technical Writer to craft and enhance our technical documentation. You will collaborate closely with engineers and product teams to ensure that all content is accurate and user-friendly. This role offers the chance to be part of a dynamic team focused on making complex technical information accessible to all audiences.

Responsibilities

• Manage the documentation process from inception to completion.
• Collaborate with the QA team to integrate user feedback into documentation.
• Produce clear and concise instructional materials.
• Ensure technical content is accessible to non-technical users.
• Track documentation changes and updates in project management tools.
• Develop a deep understanding of the product and its functionality.

Requirements

Education

• Bachelor's degree in Communications, IT, or a related field
• Master's degree is preferred

Experience

• 4+ years of experience in creating technical content

Technical Skills

• Documentation Tools (e.g., MadCap Flare, Adobe FrameMaker)
• HTML/CSS

Soft Skills

• Organisational Skills
• Interpersonal Skills

Languages

• English: Fluent

Advantageous

• Technical certifications (e.g., Certified Professional Technical Communicator): Certifications that demonstrate expertise in technical communication.
• Experience with user experience (UX) design: Knowledge of UX principles to enhance documentation usability.

Benefits

• Generous holiday allowance
• Company-sponsored training programs
• Wellness initiatives and discounts
• Pension scheme with company contribution

Company Culture

• Supportive Team Culture: Our team is supportive and encourages personal and professional growth.
• Work-Life Balance: We promote a healthy work-life balance to foster overall well-being.
• Continuous Learning: We value learning and provide resources for professional development.