Travel Consultant

Job Description

As a Travel Consultant in Barnsley, you will be responsible for designing unique travel experiences catered to our clients' needs. You will play a crucial role in building lasting relationships and delivering excellent customer service.

Responsibilities

• Create customised travel packages tailored to individual client needs.
• Deliver engaging presentations and consultations for potential clients.
• Assist clients with visa and travel insurance inquiries.
• Stay informed about travel regulations and safety protocols.
• Promote special offers and campaigns to attract new customers.
• Evaluate and manage potential risks associated with travel plans.
• Utilise customer feedback to improve service offerings.
• Work collaboratively with the sales team to achieve targets.
• Maintain a professional approach in all interactions with clients.
• Respond to inquiries via phone, email, and in-person meetings.

Requirements

Education

• A level or equivalent qualification
• Degree in Tourism or relevant field is preferred

Experience

• 2+ years of experience in travel consultancy or related field

Technical Skills

• GDS Systems
• Travel Planning Software
• Sales Techniques

Soft Skills

• Customer Service
• Communication
• Attention to Detail

Languages

• English: Fluent

Advantageous

• Experience with overseas travel arrangements: Familiarity with booking and managing international travel.
• Knowledge of travel insurance policies: Understanding of travel insurance options and procedures.

Benefits

• Competitive salary package with performance incentives
• Comprehensive health insurance
• Generous employee discounts on travel
• Flexible working hours
• Professional development opportunities

Company Culture

• Team Spirit: We foster a supportive and collaborative team environment.
• Passion for Travel: Our team is made up of travel enthusiasts who share their love for exploration.
• Innovative Solutions: We encourage creative thinking to solve travel challenges.