Fulfillment Clerk

Job Description

As a Fulfillment Clerk, you will play a pivotal role in our logistics team, ensuring that customer orders are processed and delivered accurately and on time. The ideal candidate will possess strong organisational skills and attention to detail, contributing to our commitment to excellent customer service.

Responsibilities

• Oversee the full order processing cycle from receipt to delivery.
• Manage daily inventory checks and restock product levels.
• Communicate effectively with the logistics team to streamline operations.
• Prepare shipping documentation and assist in the packing process.
• Conduct performance assessments of fulfilment processes regularly.
• Support team members in achieving daily and weekly goals.
• Engage in training sessions for new staff on fulfilment protocols.
• Report any discrepancies in order processing to management.

Requirements

Education

• High school diploma or equivalent
• Degree in Logistics, Supply Chain Management, or a related field preferred

Experience

• 2+ years of experience in a similar role.

Technical Skills

• ERP Systems
• CRM Software

Soft Skills

• Organisational Skills
• Communication Skills

Languages

• English: Fluent

Advantageous

• ISO Certification Familiarity: Understanding of ISO standards and regulations in logistics management.
• Hazardous Materials Training: Certification or knowledge in handling hazardous materials as per regulations.

Benefits

• Salary between £20,000 and £26,000 per annum based on experience.
• Comprehensive benefits including health and retirement plans.
• Paid time off and sick leave.
• Opportunities for career advancement.

Company Culture

• Innovation: We encourage creative thinking and innovation at all levels, fostering an environment where new ideas are welcomed.
• Supportive Environment: We strive to create a supportive workplace where every employee feels valued and motivated to excel.
• Work-Life Balance: We value work-life balance and offer flexible scheduling options to accommodate our employees' needs.