Tour Guide

Job Description

We are on the lookout for an enthusiastic Tour Guide to join our dynamic team in Brighton. As a Tour Guide, you will be responsible for leading visitors through some of the city's most iconic locations, sharing interesting facts and stories to enhance their experience. If you love meeting people and have a passion for history and culture, this role is perfect for you!

Responsibilities

• Deliver informative and engaging tours to groups of varying sizes.
• Highlight key attractions while incorporating local legends and history.
• Handle any guest complaints promptly and professionally.
• Work with the tour team to develop special themed tours.
• Coordinate logistics for seamless tour experiences.
• Assist with training new team members when required.

Requirements

Education

• High school diploma
• Degree in hospitality, tourism, or related field is advantageous.

Experience

• 3+ years of experience in tour guiding or hospitality roles.

Technical Skills

• Cultural Knowledge
• Navigation Skills

Soft Skills

• Interpersonal Skills
• Adaptability

Certifications

• Local Tour Guide Permit
• Customer Service Training

Languages

• English: Fluent
• French: Conversational

Advantageous

• Experience with multilingual tours: Capability to conduct tours in multiple languages.
• Social media proficiency: Familiarity with using social media for promotion and engagement.

Benefits

• Health and wellness benefits
• Pension scheme contributions
• Paid time off and holiday pay
• Career advancement opportunities

Company Culture

• Innovation: We embrace fresh ideas and new methods to enhance the guest experience.
• Diversity and Inclusion: We cherish a diverse workforce and strive for an inclusive culture.
• Passion for Travel: Our team shares a collective passion for exploring and discovering new places.