Travel Coordinator

Job Description

We are looking for an enthusiastic Travel Coordinator to join our team in Barnsley. The successful candidate will assist clients in planning and organising their travel itineraries, ensuring a smooth and enjoyable experience.

Responsibilities

• Organise and confirm travel bookings for clients efficiently.
• Provide information to clients about travel plans and requirements.
• Ensure compliance with company policies and industry regulations.
• Assist in the marketing of travel packages and services.
• Prepare reports on travel activities and client feedback.
• Support team members in handling complex itineraries.
• Facilitate the payment process for travel arrangements.
• Develop relationships with travel suppliers and partners.
• Identify opportunities for upselling additional services.

Requirements

Education

• Bachelor's degree in Business Administration or a related field
• Diploma in Travel and Tourism is an advantage

Experience

• 2+ years working in a customer service role, preferably in travel

Technical Skills

• GDS knowledge (e.g., Amadeus or Sabre)
• Travel planning software

Soft Skills

• Attention to detail
• Time management skills

Languages

• English: Fluent

Advantageous

• Familiarity with travel insurance and policies: Knowledge of travel insurance options and managing client claims.
• Experience in event planning: Background in organizing travel-related events would be advantageous.

Benefits

• Comprehensive health, dental, and vision coverage
• Generous holiday entitlement
• Staff discounts on travel bookings
• Flexible working arrangements

Company Culture

• Continuous Improvement: We focus on continuous improvement, training, and upskilling our staff.
• Client-Centric: Client satisfaction is at the heart of everything we do.
• Supportive Growth: We provide opportunities for personal and professional growth within the company.