Curb Attendant

Job Description

As a Curb Attendant, you will play a crucial role in providing top-notch customer service by assisting with curbside operations, including luggage handling, providing directions, and ensuring a safe environment for all guests. Your efforts will directly enhance the overall customer experience, making it seamless and enjoyable.

Responsibilities

• Greet customers as they arrive and provide them with assistance promptly.
• Ensure all curbside areas are free from clutter to allow for safe and efficient service.
• Provide information about local attractions and services to enhance customer experience.
• Respond to emergency situations while adhering to safety protocols.
• Collaborate with management to enhance curb service strategies.
• Assist in training new staff members on best practices for curbside operations.
• Conduct regular checks of equipment, reporting any issues to management.
• Participate in team meetings to discuss operational improvements.
• Carry out daily inspections of the work area to ensure compliance with health and safety regulations.
• Create a welcoming atmosphere that encourages repeat business.

Requirements

Education

• High school diploma or equivalent

Experience

• Previous experience in similar roles is preferred.

Technical Skills

• Customer Engagement
• Basic Computer Skills

Soft Skills

• Team Player
• Adaptability

Certifications

• First Aid Certification
• CPR Certification

Languages

• English: Fluent

Advantageous

• Bilingual Skills: Ability to communicate in multiple languages is beneficial.
• Previous Experience in Transportation or Hospitality: Experience in a related field will be an advantage.

Benefits

• Comprehensive health and wellness programs.
• Flexible working hours.
• Employee discounts on services.
• 401(k) plan with company match.

Company Culture

• Professional Growth: We encourage ongoing personal and professional development through training and mentorship.
• Work-Life Balance: We promote a healthy work-life balance for our employees, offering flexible hours and support.
• Recognition of Excellence: We recognise and celebrate the achievements of our employees regularly.