Postal Service Mail Sorters, Processors, and Processing Machine Operators

Job Description

We are seeking dedicated Postal Service Mail Sorters, Processors, and Processing Machine Operators to join our team in London. The Mail Processing Clerk will play a crucial role in ensuring mail is sorted and dispatched correctly, maintaining high standards of accuracy and timeliness in all mail processing tasks.

Responsibilities

• Receive and log incoming mail and parcels.
• Utilise mail processing equipment effectively.
• Ensure compliance with postal regulations and procedures.
• Track and monitor the progress of mail deliveries.
• Address and resolve customer complaints and queries promptly.

Requirements

Education

• High school diploma or equivalent
• Post-secondary education in business administration or a related field is considered an asset

Experience

• 1-3 years of experience in mail processing or similar roles

Technical Skills

• Mail sorting technology
• Computer skills

Soft Skills

• Attention to detail
• Communication

Languages

• English: Fluent

Advantageous

• Experience with automated mail processing systems: Knowledge of systems used for high-volume mail processing.
• Customer service experience: Experience in handling customer inquiries and complaints.

Benefits

• Opportunity for career development and training.
• Flexible working hours.
• Employee discounts on postal services.
• Health and wellness programmes.

Company Culture

• Teamwork: We believe in collaboration and teamwork to achieve our goals.
• Diversity and Inclusion: We are committed to fostering an inclusive workplace that values diversity.
• Professional Development: We encourage continuous professional growth and development.