Retail Store Manager

Job Description

As a Retail Store Manager in Manchester, you will be responsible for overseeing daily operations of our retail store, ensuring a seamless shopping experience for customers while driving sales and managing a dynamic team. Your role will involve developing effective sales strategies, training staff, and maintaining high standards of store presentation.

Responsibilities

• Directly responsible for achieving sales targets and managing store profitability.
• Recruit, hire, and train staff, fostering a positive and productive workplace.
• Develop and implement effective strategies to enhance customer experience.
• Monitor budget and expenses while controlling costs.
• Lead by example on the sales floor and during all customer interactions.
• Build relationships with customers and the local community to drive store traffic.
• Conduct performance appraisals and provide constructive feedback.

Requirements

Education

• Diploma in Retail Management or equivalent

Experience

• 5+ years of experience in a retail supervisory role

Technical Skills

• Merchandising Skills
• Financial Acumen

Soft Skills

• Communication
• Conflict Resolution

Languages

• English: Fluent

Advantageous

• Ability to analyse sales data: Experience analysing sales trends to inform strategic decisions.
• Bilingual Skills: Ability to communicate in multiple languages, beneficial in diverse customer settings.

Benefits

• Comprehensive health benefits including dental and vision
• Annual bonus based on performance
• Flexible working hours and optional weekend shifts
• Training and development programs for career growth

Company Culture

• Continuous Improvement: We encourage ongoing learning and development among our team members.
• Positive Work Environment: We ensure a supportive atmosphere that enhances employee wellbeing.
• Community Involvement: We support local charities and community initiatives to give back to society.