Housekeeping Supervisor

Job Description

We are seeking a proactive Housekeeping Supervisor to lead our housekeeping team in Eastbourne. You'll be responsible for maintaining high standards of cleanliness and guest satisfaction, managing daily operations, and training staff.

Responsibilities

• Oversee the daily operations of the housekeeping department.
• Ensure effective communication and collaboration within the team.
• Monitor staff performance and provide feedback for improvement.
• Develop and maintain cleaning schedules and maintenance checklists.
• Assist with hiring and onboarding of new housekeeping staff.
• Conduct regular safety training sessions and refreshers.
• Maintain a safe and healthy working environment for all staff.
• Report any maintenance issues to the appropriate department promptly.

Requirements

Education

• High school diploma or equivalent
• Degree in Hotel Management or related field (preferable)

Experience

• 2+ years in a supervisory role within the hospitality industry

Technical Skills

• Cleaning Techniques
• Inventory Management

Soft Skills

• Conflict Resolution
• Customer Service

Languages

• English: Fluent

Advantageous

• Knowledge of cleaning chemical safety: Understanding of the safe use of cleaning chemicals and equipment.
• Experience in budget management: Ability to assist in maintaining departmental budgets.

Benefits

• Comprehensive health insurance
• Retirement savings plan with employer matching
• Ongoing training and development opportunities
• Flexible working hours

Company Culture

• Respect and Integrity: We promote a culture of respect, integrity, and inclusiveness among all staff.
• Innovation: We encourage creative solutions and innovation in our daily operations.
• Work-Life Balance: We strive to offer a healthy work-life balance for all employees.