Shoe Shiner

Job Description

We are seeking a professional Shoe Shiner to deliver exceptional shoe shining and polishing services. The ideal candidate will have excellent customer service skills, a keen eye for detail, and a passion for maintaining high standards of footwear care.

Responsibilities

• Perform shoe polishing and cleaning using traditional methods.
• Maintain high levels of customer satisfaction through attentive service.
• Ensure the workspace is tidy and well-presented.
• Process customer payments accurately.
• Educate clients on proper shoe maintenance practices.
• Assist with inventory management for shoe care products.
• Promote special offers and services to clients.
• Engage in team meetings to discuss service improvements.
• Provide feedback and suggestions for process enhancements.

Requirements

Experience

• Experience in a similar role is a strong advantage.

Technical Skills

• Shoe Maintenance Techniques

Soft Skills

• Interpersonal Skills

Languages

• English: Fluent

Advantageous

• Knowledge of different types of leathers and materials: Expertise in handling various footwear materials for better care.
• Training in customer service best practices: Proven techniques to enhance customer interaction.

Benefits

• Competitive salary based on experience (£16,000 - £20,000 per annum)
• Flexible working hours
• Employee discounts on services
• Training and development opportunities

Company Culture

• Team Spirit: We foster a collaborative environment where teamwork is paramount.
• Customer-Centric Approach: Our priority is to provide the best service experiences for our customers.
• Continuous Improvement: We believe in constant learning and enhancing our service quality.