Retail Salesperson

Job Description

We are seeking a highly motivated Retail Salesperson to join our passionate team in promoting and selling horticultural products. The ideal candidate will play a key role in delivering exceptional customer service, acquiring new clients, and maintaining strong relationships with existing customers.

Responsibilities

• Understand and articulate the features and benefits of various horticultural products.
• Build rapport with customers, creating a welcoming shopping environment.
• Monitor competitors and stay updated on market trends.
• Assist in merchandising to display products attractively.
• Engage in upselling and cross-selling to increase sales volume.
• Assist in training new staff regarding product knowledge and sales techniques.
• Report regularly to the Sales Manager about performance and market insights.
• Attend and participate in team meetings and training sessions.
• Strive to meet and exceed personal and store sales goals.
• Provide exceptional after-sales service to ensure customer satisfaction.

Requirements

Education

• Any relevant qualification in sales or horticulture is preferred

Experience

• At least 3 years of experience in sales, ideally within the horticultural sector

Technical Skills

• Communication
• Sales Strategy
• Market Analysis

Soft Skills

• Problem-solving
• Customer Focus

Languages

• English: Fluent

Advantageous

• B2B sales experience within horticulture: Experience in business-to-business sales related to horticultural products.
• Previous experience in sales training: Experience in training team members about product knowledge and sales techniques.

Benefits

• Health and wellness programmes
• Flexible working hours
• Support for professional development
• Generous holiday allowance
• Work-life balance initiatives

Company Culture

• Sustainability Commitment: We are dedicated to sustainable practices and promoting environmentally friendly products.
• Continuous Learning: Our team is encouraged to pursue continuous learning for personal and professional growth.
• Diversity and Inclusion: A diverse and inclusive work environment is a priority for us.