Social Media Manager

Job Description

We are seeking a creative and results-oriented Social Media Manager to lead our social media strategy and engage with our audience. The successful candidate will develop and implement social media campaigns, build our brand’s online presence, and analyse performance metrics to drive continuous improvement.

Responsibilities

• Manage the social media budget and evaluate ROI for campaigns.
• Conduct A/B testing for content and analyse results to guide strategies.
• Develop innovative campaigns that promote brand awareness.
• Respond to inquiries and feedback from followers in a professional manner.
• Participate in brainstorming sessions for new social media initiatives.
• Liaise with PR and marketing teams to synergise brand messaging.
• Explore new platforms and tools to enhance the social media strategy.

Requirements

Education

• Bachelor's degree in Public Relations or Digital Marketing

Experience

• 3+ years in social media marketing and community engagement

Technical Skills

• SEO Knowledge
• Graphic Design

Soft Skills

• Time Management
• Teamwork

Certifications

• Facebook Blueprint Certification
• HubSpot Social Media Certification

Languages

• English: Fluent

Advantageous

• Familiarity with emerging social platforms: Understanding of new and trending social media channels.
• Knowledge of crisis management on social media: Experience in handling negative feedback and PR crises online.

Benefits

• Comprehensive health coverage
• Annual leave and sick pay
• Opportunities for skills training and workshops
• Team-building events and retreats

Company Culture

• Inclusivity: We are committed to creating a workplace where every voice is valued.
• Flexibility: We promote a healthy work-life balance and offer remote working options.
• Passion for Impact: Our team is driven by a desire to make a positive impact through our work.