Retail Manager

Job Description

We're on the lookout for a motivated Retail Manager to join our Derby team. As the Retail Manager, you'll lead a dedicated group, ensuring exceptional customer service and driving sales growth. Your role will involve managing daily operations, implementing strategies to boost profitability, and maintaining a vibrant shopping experience. If you have experience in retail management and a passion for leading teams, we want to hear from you!

Responsibilities

• Ensure that staff are knowledgeable about products and promotions.
• Conduct meetings with the team to discuss goals and challenges.
• Encourage feedback from customers and staff to improve operations.
• Assess and adjust staffing needs based on sales forecasts.
• Prepare regular reports on store performance for senior management.
• Participate in local community events to promote the store.
• Collaborate with marketing teams to enhance store visibility.

Requirements

Education

• Degree in Retail Management or related field preferred

Experience

• 5+ years in a supervisory role in retail

Technical Skills

• Team management
• Sales forecasting

Soft Skills

• Adaptability
• Creativity

Advantageous

• Customer service training certification: Additional qualification focusing on enhancing customer service skills.
• Experience with visual merchandising: Ability to create attractive product displays that engage customers.

Benefits

• Attractive salary package with potential for bonuses
• Generous employee discount scheme
• Opportunities for professional development
• Health and wellness benefits

Company Culture

• Team Spirit: We foster a team spirit that encourages collaboration and mutual success.
• Continuous Improvement: Our commitment to continuous improvement means we always seek better ways to serve our customers.
• Diversity and Inclusion: We celebrate diversity and believe it strengthens our team and our service.