Retail Manager

Coventry FULL TIME £30,000 - £40,000 / Year
(£2,500 - £3,333 / Month)

Job Description

We are in search of a passionate and driven Retail Manager to oversee our Coventry location. In this role, you'll lead a vibrant team, manage daily operations, and ensure the highest standards of customer service. If you thrive in a fast-paced environment and are keen to enhance sales performance, we would love to hear from you.

Responsibilities

  • Drive team performance to achieve store objectives.
  • Oversee operational standards and ensure they are met.
  • Foster a welcoming and customer-focused environment.
  • Manage inventory and order stock as necessary.
  • Execute visual merchandising standards to enhance sales.
  • Conduct team meetings to encourage communication.
  • Facilitate professional development for team members.
  • Address customer inquiries and resolve complaints efficiently.
  • Liaise with suppliers and manage stock deliveries.
  • Adhere to health and safety compliance and regulations.

Requirements

Education
  • Bachelor's degree in Retail Management or related field
  • Experience in a similar role is preferred
Experience
  • 5+ years of retail experience, with at least 2 years in a management position
Technical Skills
  • Inventory Management Systems
  • Sales Forecasting
Soft Skills
  • Communication
  • Conflict Resolution
Certifications
  • Customer Service Excellence Certification
  • Health and Safety Certification
Languages
  • English: Fluent

Advantageous

  • Familiarity with Loyalty Programs: Experience in managing customer loyalty programs.
  • Experience in Staff Training: Background in training teams to achieve performance goals.

Benefits

  • Attractive salary and commission structure
  • Health and wellness programs
  • Flexible working hours
  • Support for professional training

Company Culture

  • Integrity: We emphasize honesty and integrity in all our operations.
  • Inclusivity: We celebrate and embrace diversity in our workforce.
  • Community Engagement: We actively participate in community outreach and support local initiatives.
Status: Closed