E-commerce Manager

Job Description

As an E-commerce Manager, you will be crucial in driving our online strategy. You will oversee all aspects of our e-commerce platform, from product management to analytics and marketing integration. The ideal candidate will have proven experience in leading e-commerce initiatives, optimising for conversions, and enhancing customer experiences.

Responsibilities

• Lead the design and implementation of online marketing initiatives.
• Monitor and analyse competitor activities and market trends.
• Collaborate with IT for site improvements and troubleshooting.
• Create engaging content to enhance customer interaction.
• Develop promotional strategies to boost sales and customer retention.
• Utilise SEO and SEM to increase visibility and traffic.
• Foster relationships with key partners to enhance product offerings.
• Ensure compliance with e-commerce regulations and standards.

Requirements

Education

• Bachelor's degree in Marketing, E-commerce, or related field
• Master's degree in Digital Marketing is an advantage

Experience

• 5+ years of experience in e-commerce or digital strategy roles

Technical Skills

• SEO/SEM
• Social Media Management

Soft Skills

• Project Management
• Creativity

Certifications

• HubSpot Inbound Marketing Certification

Languages

• English: Fluent

Advantageous

• Knowledge of customer journey mapping: Ability to analyse and optimise the customer journey across platforms.
• Familiarity with CRM systems: Experience with platforms like Salesforce or HubSpot.

Benefits

• Generous annual leave plus public holidays
• Pension scheme with employer contribution
• Access to latest e-commerce tools and technologies
• Team-building and social activities

Company Culture

• Teamwork: Collaboration is at the heart of what we do; we value teamwork.
• Continuous Improvement: We believe in lifelong learning and provide opportunities for skill development.