Field Service Engineer

Job Description

We are seeking a motivated Field Service Engineer to join our Birmingham team. The successful candidate will be responsible for repairing and maintaining equipment on site, ensuring minimal downtime and high customer satisfaction.

Responsibilities

• Perform preventive maintenance on machinery and equipment.
• Respond to emergency repair requests in a timely manner.
• Develop a good rapport with clients to foster long-term relationships.
• Provide training to clients on equipment operation and maintenance.
• Keep abreast of industry developments and technological advancements.
• Utilize software to track repairs and service schedules.

Requirements

Education

• Vocational qualification in Engineering or related discipline
• Degree in a related field preferred

Experience

• 3+ years in a field service role, with a strong focus on customer interactions.

Technical Skills

• Hydraulic Systems Understanding
• Safety Compliance Knowledge

Soft Skills

• Communication Skills
• Time Management

Languages

• English: Fluent

Advantageous

• Experience with CAD software: Ability to read and interpret technical drawings and schematics.
• ISO9001 certification: Familiarity with quality management systems.

Benefits

• Attractive performance bonuses
• Health and wellness programs
• Flexible working arrangements
• Career advancement prospects

Company Culture

• Inclusivity: We are committed to fostering an inclusive environment where all individuals feel valued.
• Continuous Learning: We support ongoing training and development to enhance our team's skills.