Operations Manager

Job Description

We are seeking an experienced Operations Manager to oversee our business operations in Bournemouth. The ideal candidate will be responsible for ensuring efficient operational processes while leading a dedicated team.

Responsibilities

• Drive change across the organisation to achieve operational excellence.
• Manage operational budgets, ensuring effective use of resources.
• Ensure excellent customer service levels across all operational processes.
• Track and analyse industry trends to inform operational strategies.
• Prepare and present operational performance reports to senior management.

Requirements

Education

• Bachelor's degree in Management or Business
• MBA preferred

Experience

• 5+ years in an operational leadership role

Technical Skills

• Strategic Planning
• Data Analysis

Soft Skills

• Negotiation

Certifications

• Certified Operations Manager (COM)

Languages

• English: Fluent

Advantageous

• Knowledge of supply chain management: Understanding supply chain processes and logistics management.
• Proficiency in Microsoft Office Suite: Strong skills in Excel, Word, and PowerPoint for reporting and presentations.

Benefits

• Pension scheme with employer contribution
• Generous holiday allowance
• Flexible working arrangements
• Access to health and wellbeing resources

Company Culture

• Collaboration: We believe in teamwork and the power of collaboration to achieve our goals.
• Innovation: Our culture thrives on creativity and innovation, encouraging all employees to share their ideas.
• Inclusivity: We are committed to fostering an inclusive environment where everyone feels valued and accepted.