Casework Services Director

Job Description

We are looking for a highly skilled and experienced Casework Services Director to lead our casework services department. The Casework Services Director will be responsible for overseeing the delivery of efficient and effective casework services, ensuring high-quality service provision to our clients.

Responsibilities

• Formulate and execute a strategic vision for casework services.
• Direct daily operations of the casework team.
• Conduct regular training and development sessions for team members.
• Collaborate with external agencies to enhance service delivery.
• Establish performance metrics and track outcomes.
• Facilitate team meetings to promote collaboration and address challenges.
• Prepare and present annual budget proposals.
• Assure the ethical handling of cases and adherence to professional standards.
• Represent the organisation at industry conferences and community events.
• Engage in continuous learning and professional development.

Requirements

Education

• Bachelor's degree in social work or public administration
• Master's degree in social work preferred

Experience

• Minimum 10 years of experience in social services or related management

Technical Skills

• Conflict Resolution
• Budget Management

Soft Skills

• Analytical Thinking

Certifications

• Advanced Leadership Certification

Languages

• English: Fluent

Advantageous

• Familiarity with performance measurement and evaluation: Experience in assessing program effectiveness.

Benefits

• Performance-based bonus structure.
• Professional development and training opportunities.
• Workplace wellness programs.
• Pension scheme with employer contributions.

Company Culture

• Professional Growth: We offer opportunities for continuous learning and development.
• Supportive Environment: We prioritise well-being and job satisfaction among our staff.