Eligibility Interviewer

Job Description

We are looking for an Eligibility Interviewer to play a key role in processing client orders and ensuring the accurate entry of data into our systems. The ideal candidate should have a keen attention to detail and excellent communication skills.

Responsibilities

• Conduct eligibility interviews and collect necessary information from applicants.
• Keep abreast of changes in government policies affecting client services.
• Perform quality checks on data entry to ensure accuracy.
• Report any discrepancies or issues to management promptly.
• Enhance service quality by proactively identifying areas for improvement.

Requirements

Education

• High school diploma or equivalent
• Degree in Administration or Social Sciences is preferred

Experience

• Experience in data processing or customer service roles is essential.

Technical Skills

• Data Management Software
• Google Suite

Soft Skills

• Problem-solving
• Teamwork

Languages

• English: Fluent

Advantageous

• Language Skills: Additional language skills are advantageous.
• Experience in Social Work: Background in social work or related field is beneficial.

Benefits

• Competitive salary range: £16,000 - £20,000 per annum
• Ongoing professional development opportunities
• Employee Assistance Program
• Work-life balance initiatives

Company Culture

• Professional Growth: We support professional growth through continuous training and mentorship.
• Inclusivity: We strive for an inclusive workplace where all contributions are valued.
• Team Spirit: We foster a strong team spirit and encourage open communication.