Counter and Rental Clerk

Job Description

We are looking for an enthusiastic Counter and Rental Clerk to enhance our customer service experience. You will oversee rental procedures, assist customers, and manage inventory effectively.

Responsibilities

• Manage daily operations of the rental counter.
• Handle customer rental inquiries and transactions efficiently.
• Ensure effective communication between departments regarding equipment availability.
• Train and mentor new team members.
• Track rental equipment returns and assess their condition.
• Generate weekly reports on rental performance and inventory status.

Requirements

Education

• Relevant vocational training or certification is preferred.

Experience

• Experience in handling cash and financial transactions preferred.

Technical Skills

• Inventory Tracking Systems
• Customer Relationship Management (CRM) Software

Soft Skills

• Problem-solving
• Attention to Detail

Languages

• English: Fluent

Advantageous

• Cash Handling Experience: Prior experience dealing with cash and credit transactions.
• Customer Service Training: Formal training in customer service practices.

Benefits

• Salary negotiable based on experience and qualifications.
• Paid holidays and sick leave.
• Supportive work environment with a focus on teamwork.
• Opportunities for advancement within the company.

Company Culture

• Diversity and Inclusion: We celebrate diversity and believe that an inclusive environment fosters creativity and growth.
• Community Engagement: We actively participate in community initiatives and encourage employees to volunteer.
• Learning and Development: Continuous learning is encouraged, with access to training and development resources.