E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to develop and implement strategies that drive online sales and enhance customer engagement. As part of our dynamic team, you will oversee all e-commerce activities, optimising our online presence and leveraging data to inform decision-making.

Responsibilities

• Drive online marketing strategies aimed at customer acquisition and retention.
• Work with IT to troubleshoot website issues and improve site performance.
• Evaluate and select e-commerce partners, vendors, and platforms.
• Ensure compliance with e-commerce regulations and standards.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• MBA preferred

Experience

• 5+ years managing e-commerce operations

Technical Skills

• SEO best practices
• CRM systems (Salesforce, HubSpot)

Soft Skills

• Strategic thinking
• Leadership

Certifications

• Professional Marketing Certification
• E-commerce Specialist Certification

Languages

• English: Fluent

Advantageous

• Experience with email marketing platforms: Knowledge of using platforms like Mailchimp, Klaviyo for effective email campaigns.
• Proficiency in UX design principles: Understanding of user experience design to improve e-commerce site usability.

Benefits

• Comprehensive health benefits including dental and vision
• 401(k) plan with company matching
• Professional development opportunities
• Team-building retreats and events

Company Culture

• Growth Mindset: We encourage continuous learning and personal growth as part of our team culture.
• Work-Life Balance: We promote a healthy work-life balance to ensure employee satisfaction and well-being.
• Customer-Centric Approach: Our focus remains on delivering exceptional service and products to our customers.