E-commerce Specialist

Job Description

We are seeking an E-commerce Specialist to drive our online sales and enhance our digital presence. The ideal candidate will have a strong background in e-commerce strategies, digital marketing, and proficiency in analytics tools to optimise our online performance.

Responsibilities

• Execute digital marketing campaigns that align with e-commerce goals.
• Optimise user journeys and landing pages for conversion enhancement.
• Monitor and respond to customer feedback and reviews.
• Collaborate with the IT department to improve site performance.
• Assist in developing pricing strategies and promotions.
• Train team members on e-commerce best practices.
• Stay compliant with all online sales regulations and standards.
• Perform regular audits of e-commerce platforms to ensure functionality.
• Develop reporting mechanisms to measure campaign effectiveness.
• Engage with external vendors to enhance platform capabilities.

Requirements

Education

• Bachelor's degree in Marketing, Business, or a related field
• Master's degree is advantageous

Experience

• 3+ years of experience in e-commerce or digital marketing

Technical Skills

• Google Analytics
• SEO/SEM
• E-commerce Platforms
• Email Marketing Tools

Soft Skills

• Analytical Skills
• Communication
• Project Management

Certifications

• Google Ads Certification
• HubSpot Inbound Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience with social media marketing: Familiarity with managing social media campaigns to drive e-commerce traffic.
• Knowledge of conversion rate optimisation: Understanding techniques to improve conversion rates across various platforms.

Benefits

• Competitive salary package
• Health and wellness benefits
• Flexible working hours
• Opportunities for professional development

Company Culture

• Innovation: We foster a culture of creativity and continuous improvement, encouraging innovative thinking.
• Teamwork: Collaboration is at the heart of our success, and we believe in the power of teamwork.
• Inclusivity: We embrace diversity and are committed to creating an inclusive work environment.