Bistro Team Member

Job Description

As a Bistro Team Member, you will play a crucial role in delivering remarkable service to our patrons. Responsibilities include serving food and drinks, maintaining hygiene, and creating a welcoming atmosphere. We seek enthusiastic individuals who genuinely care about customer satisfaction.

Responsibilities

• Greet and seat customers in a welcoming manner.
• Accurately record customer orders and communicate them effectively to the kitchen.
• Manage cleanliness and organization of dining and service areas throughout the shift.
• Assist colleagues during busy periods to deliver outstanding service.
• Respond to customer feedback and adapt service as necessary.
• Ensure all cash and electronic payments are processed correctly.
• Help train new team members on service protocols and expectations.
• Participate in team meetings and contribute to improving service standards.

Requirements

Education

• No formal qualifications required; however, a food hygiene certification is advantageous.

Experience

• Experience working in a busy café or restaurant setting is advantageous.

Technical Skills

• POS System Familiarity
• Food Preparation Skills

Soft Skills

• Problem-Solving
• Adaptability

Languages

• English: Fluent

Advantageous

• Experience with POS Systems: Familiarity with point-of-sale systems is advantageous for efficient service.
• Event Planning Skills: Ability to assist with planning and executing special events.

Benefits

• Comprehensive training and development opportunities.
• Employee discounts at our bistro and affiliated establishments.
• Inclusive working environment fostering diversity.
• Opportunities for career advancement within the company.

Company Culture

• Passion for Hospitality: Our team thrives on creating exceptional experiences for our customers.
• Supportive Environment: We foster a supportive atmosphere encouraging personal and professional growth.
• Respect for All: We treat each team member and customer with respect and dignity.