Retail Manager

Job Description

We are on the lookout for a dynamic Retail Manager to oversee our Cardiff store. The successful candidate will be responsible for managing daily operations, leading a team, driving sales, and ensuring outstanding customer service. You will play a pivotal role in creating an enjoyable shopping experience for our customers while maintaining operational excellence.

Responsibilities

• Drive in-store promotions and events to boost sales.
• Ensure compliance with company policies and procedures.
• Optimize staff performance through continuous training.
• Maintain an appealing and welcoming store environment.
• Manage customer feedback and implement improvements.
• Engage with the community to enhance brand visibility.
• Oversee product displays and merchandising.
• Conduct market research to stay competitive.
• Create and manage store budgets effectively.
• Lead by example, demonstrating exceptional customer service.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Retail Management qualification preferred

Experience

• 3+ years of retail management experience

Technical Skills

• Sales Techniques
• Visual Merchandising
• Reporting and Analysis

Soft Skills

• Decision-making
• Interpersonal Skills

Languages

• English: Fluent

Advantageous

• Understanding of digital marketing strategies: Experience in implementing marketing campaigns and promotions.
• Ability to conduct market research: Skills in analyzing market trends and adjusting business strategies accordingly.

Benefits

• Bonus incentives based on sales performance
• Health, dental, and vision coverage
• Flexible working hours
• Employee training and development programs

Company Culture

• Inclusivity: We celebrate diversity and inclusivity within our teams and across our customer base.
• Continuous Improvement: We are always looking for ways to improve our services and enhance the shopping experience.