E-commerce Specialist

Job Description

We are seeking an E-commerce Specialist to join our innovative team in Edinburgh. The ideal candidate will have a strong background in e-commerce management, digital marketing strategies, and customer engagement. You will play a pivotal role in optimizing our online sales channels and enhancing the customer journey.

Responsibilities

• Oversee the day-to-day operations of the e-commerce site.
• Utilise SEO strategies to enhance site visibility and attract organic traffic.
• Collaborate with customer service to resolve online customer issues efficiently.
• Monitor inventory levels and ensure timely product availability.
• Host online events or promotions to engage customers and drive sales.
• Maintain a strong understanding of e-commerce legislation and best practices.

Requirements

Education

• Bachelor's degree in Marketing or related field
• Additional qualifications in e-commerce are beneficial

Experience

• 3-5 years of hands-on experience in the e-commerce sector or digital marketing role

Technical Skills

• Digital Marketing Strategies
• E-commerce Analytics Tools

Soft Skills

• Creative Problem Solving
• Project Management

Certifications

• HubSpot Inbound Marketing Certification
• E-commerce SEO Specialist

Languages

• English: Fluent

Advantageous

• Familiarity with email marketing tools: Experience using tools like Mailchimp or Klaviyo to design and implement email campaigns.
• Understanding of international e-commerce practices: Experience with cross-border e-commerce strategies and regulations.

Benefits

• Comprehensive health insurance
• Retirement savings plan with employer contributions
• Annual bonuses based on performance
• Access to training and certifications

Company Culture

• Learning Opportunities: We offer numerous opportunities for professional growth and continuous learning.
• Work-Life Balance: We believe in maintaining a healthy work-life balance for all our employees.
• Employee Recognition: We regularly recognize and celebrate the achievements of our team members.