Refuse and Recyclable Material Collector

Job Description

We are seeking a skilled Collector to join our team. The Collector will be responsible for effectively managing overdue accounts and maintaining positive relationships with clients. The ideal candidate will possess exceptional communication and negotiation skills.

Responsibilities

• Engage in prompt collection activities through calls and written correspondence.
• Structure repayment agreements in line with company policies, ensuring clarity.
• Document collection efforts thoroughly and accurately for tracking purposes.
• Address customer inquiries and disputes with a focus on resolution.
• Coordinate with cross-functional teams to improve collection efficiencies.
• Deliver performance updates and insights to management on a regular basis.
• Assess potential risks in outstanding debts and address them pragmatically.
• Ensure compliance with legal standards throughout the collection process.
• Share insights and recommendations for improving collection strategies.
• Maintain a customer-centric approach when dealing with sensitive issues.

Advantageous

• Experience with financial analysis and risk assessment: Hands-on experience with assessing financial situations.

Benefits

• Generous annual leave entitlement
• Pension scheme with employer contributions
• Supportive team environment
• Opportunities for career progression

Company Culture

• Innovation: We actively promote innovation and value fresh perspectives from our team.
• Supportive Environment: We believe in providing a supportive work environment to nurture our employees' potential.