E-commerce Specialist

Job Description

We are seeking an E-commerce Specialist to join our vibrant team in Hull. The successful candidate will be responsible for developing and executing strategies to optimise our online sales channels, enhance user experience, and drive customer engagement. We're looking for a data-driven individual with a passion for e-commerce and digital marketing.

Responsibilities

• Oversee day-to-day e-commerce operations, ensuring smooth functionality.
• Utilise customer insights to inform product selection and marketing initiatives.
• Coordinate with fulfilment and logistics to ensure timely product delivery.
• Manage budget for online marketing initiatives and monitor expenses.
• Engage with social media platforms to promote products and connect with customers.
• Identify opportunities for upselling and cross-selling to drive revenue.
• Participate in product development meetings to provide e-commerce insights.
• Support the integration of new technologies to enhance online shopping experience.

Requirements

Education

• Bachelor's degree in Marketing, Business Administration, or related field
• MBA is preferred

Experience

• 3-5 years experience in e-commerce management or digital marketing

Technical Skills

• E-commerce management software
• Content Management Systems

Soft Skills

• Creative thinking
• Teamwork

Certifications

• Certified E-commerce Professional (CEP)

Languages

• English: Fluent

Advantageous

• Familiarity with A/B testing methods: Experience in applying A/B testing to optimise marketing strategies.
• Basic graphic design skills: Ability to create visually appealing marketing materials.

Benefits

• Comprehensive health and dental insurance
• Generous pension plan with employer contributions
• Access to training and development programs
• Employee discounts on products and services

Company Culture

• Continuous Improvement: We are committed to learning and growing within our roles.
• Work-Life Balance: We promote a healthy balance between work and personal life.
• Innovation Focus: Our culture encourages creative thinking and innovation.