Retail Services Planner

Job Description

As a Retail Services Planner, you will be at the forefront of optimising retail operations in our Southampton location. This role requires a deep understanding of market trends and a passion for improving customer satisfaction.

Responsibilities

• Assist in the execution of customer engagement strategies.
• Conduct competitor analysis to refine our offerings.
• Participate in regular team meetings to discuss performance metrics.
• Advise on the implementation of technology in retail processes.
• Foster relationships with stakeholders to ensure smooth operations.

Requirements

Education

• Bachelor's degree in Business, Retail Management, or related field

Experience

• 3-5 years in retail planning or operations

Technical Skills

• Data Analysis
• Microsoft Excel

Soft Skills

• Communication
• Problem-Solving

Languages

• English: Fluent

Advantageous

• Retail Management Certification: Certification that demonstrates expertise in retail management strategies.
• Familiarity with customer relationship management (CRM) software: Experience using CRM tools to enhance customer engagement.

Benefits

• Competitive salary and performance-related bonuses.
• Generous annual leave and public holiday entitlement.
• Employee discounts on all products.
• Opportunities for professional development.

Company Culture

• Collaboration: We value teamwork and encourage open communication among all employees.
• Innovation: Our culture fosters innovation, allowing employees to bring new ideas.
• Inclusivity: We are dedicated to building a diverse workforce where everyone feels welcome.