Brokerage Clerk

Job Description

We are seeking a diligent Brokerage Clerk, also known as a Quotation Clerk, to join our Sales Support team. You will play a vital role in preparing and delivering accurate quotations to our valued clients, ensuring exceptional service delivery and client satisfaction.

Responsibilities

• Process and prepare accurate and timely quotations for customers.
• Review customer inquiries and specifications to determine the most suitable products and services.
• Collaborate with the Sales Representatives to gather necessary information for quotations.
• Maintain and update the quotation database with relevant pricing information.
• Respond to customer queries regarding quotations and assist in resolving any issues.
• Coordinate with internal teams to ensure timely delivery of quotations.
• Assist in the preparation of sales reports and analysis.
• Support the Sales Manager and team in ad-hoc administrative tasks.

Requirements

Education

• Minimum of a high school diploma or equivalent

Experience

• 1-3 years of experience in a similar role, preferably in a sales or customer service environment

Technical Skills

• Microsoft Office Suite
• CRM Software

Soft Skills

• Attention to Detail
• Communication Skills
• Analytical Skills
• Problem-solving
• Customer Service Orientation

Languages

• English: Fluent

Advantageous

• Industry Knowledge: Knowledge of the industry or products offered by the company.
• Additional Language Skills: Proficiency in additional languages is a plus.

Benefits

• Competitive salary range of £18,000 - £24,000 per annum.
• Comprehensive health, dental, and vision insurance.
• Generous holiday allowances and bank holidays.
• Opportunities for professional development and training.

Company Culture

• Team Collaboration: We foster a collaborative environment where teamwork is key to our success.
• Continuous Improvement: We are committed to continuous improvement and innovation, striving to enhance our processes.
• Diversity and Inclusion: We celebrate diversity and encourage applications from individuals of all backgrounds.