Glaze Carrier

Job Description

As a Glaze Carrier, your primary responsibility is to deliver our delicate glazed products to customers promptly and safely. We seek an individual who is meticulous, customer-focused, and capable of handling our products with care.

Responsibilities

• Load and unload glassware carefully to prevent damage.
• Perform pre-trip and post-trip inspections on delivery vehicle.
• Navigate to customer locations using GPS and other tools.
• Deliver products within designated time frames to ensure customer satisfaction.
• Document and report delivery-related issues immediately.
• Communicate effectively with customers to address their queries.
• Follow all health and safety regulations relevant to glass transport.
• Assist in training new staff on delivery procedures.
• Participate in company meetings and training sessions.
• Maintain inventory of delivery supplies and equipment.

Requirements

Education

• GCSEs or equivalent qualifications

Experience

• No previous experience required as training will be provided

Technical Skills

• Attention to detail
• Driving Skills

Soft Skills

• Customer Service Orientation
• Communication Skills

Certifications

• Driver CPC (Certificate of Professional Competence)
• Forklift Truck Certificate (desirable)

Languages

• English: Fluent

Advantageous

• Multi-drop Delivery Experience: Experience managing multiple deliveries in one round.
• Customer Interaction Background: Prior experience that involves direct customer interaction.

Benefits

• Comprehensive health benefits including dental coverage.
• Pension scheme with employer contributions.
• Flexible working arrangements.
• Recognition programs for outstanding performance.

Company Culture

• Customer Focused: We place our customers at the heart of everything we do.
• Innovation: We encourage inventive thinking to improve our services.
• Recognition: We celebrate successes and recognize outstanding contributions.