Outpatient Admitting Clerk

Job Description

As an Outpatient Admitting Clerk, you will be crucial in managing patient registrations and appointments at our healthcare facility. Your role will involve interacting with patients and healthcare professionals to ensure seamless administrative operations.

Responsibilities

• Assist in patient registration, ensuring accuracy in demographic data input.
• Coordinate appointments and manage daily schedules to optimize clinic efficiency.
• Conduct insurance verification and manage patient authorizations.
• Respond promptly to patient inquiries and provide necessary information regarding services.
• Update and maintain electronic health records with precise patient data.
• Work with healthcare teams to maximise patient satisfaction and resolve any administrative issues.
• Implement privacy procedures and safeguard patient information diligently.
• Assist in billing tasks including payment collection and financial inquiries.
• Help streamline administrative processes for improved patient experience.
• Engage in staff training and development for continuous operational enhancements.

Requirements

Education

• High school diploma or equivalent qualification
• Certification in healthcare administration or related field preferred

Experience

• Experience with patient registration, appointment scheduling, and insurance verification.

Technical Skills

• Appointment Scheduling Software
• Medical Billing Software

Soft Skills

• Problem-solving
• Multitasking

Certifications

• CPR Certification

Languages

• English: Fluent

Advantageous

• Experience in a busy healthcare environment: Ability to thrive in fast-paced settings and adapt to changing priorities.
• Customer service experience: Proven track record of delivering exceptional service in healthcare or related fields.

Benefits

• Inclusive health, dental, and vision insurance plans.
• Generous annual leave and sick leave policies.
• Flexible working hours to enhance work-life balance.
• Support for continued education and certifications.

Company Culture

• Innovation: We constantly seek new and better ways to serve our patients and community.
• Ongoing Training: We invest in our staff, providing continuous training and skills development.
• Open Communication: Our management encourages open dialogues and feedback from all employees.