Library Circulation Clerk

Job Description

We are seeking a Library Circulation Clerk who is enthusiastic about providing excellent customer service. You will be responsible for checking in and out materials and supporting library operations.

Responsibilities

• Manage the daily operations of the circulation desk.
• Assist patrons with various library services, including information retrieval.
• Support library events and community outreach efforts.
• Ensure the circulation system is functioning and report any issues.
• Maintain a clean and welcoming environment at the circulation desk.
• Train and guide new staff on circulation procedures.
• Participate in regular staff meetings and training sessions.
• Engage with patrons to promote library resources and activities.

Requirements

Education

• High school diploma or equivalent
• Additional certification or coursework in library science is desirable

Experience

• No prior experience required, but experience in a library or customer service is advantageous.

Technical Skills

• Library Management Systems
• Microsoft Office

Soft Skills

• Customer Service
• Attention to Detail

Languages

• English: Fluent

Advantageous

• Experience with specific library management systems: Knowledge of systems like Koha, Sierra, or Alma is a plus.
• Familiarity with current library trends: Understanding of new library technologies and trends.

Benefits

• Competitive salary ranging from £16,000 to £22,000 per annum depending on experience.
• Generous holiday entitlement.
• Pension scheme with employee contributions.
• Professional development opportunities.

Company Culture

• Community Focused: We are dedicated to serving the local community and fostering a love for reading.
• Inclusive Environment: We embrace diversity and inclusion, welcoming all individuals regardless of background.
• Continuous Improvement: We encourage ongoing professional development and innovation.