E-commerce Manager

Job Description

Join us as an E-commerce Manager in Leeds, where you'll play a crucial role in driving our online sales strategies. You will implement best practices in digital marketing, manage inventory online, and analyse customer data to further enhance our E-commerce platform.

Responsibilities

• Develop and execute E-commerce strategy to drive revenue growth and customer engagement.
• Manage the online inventory and ensure product listings are accurate and appealing.
• Analyse website performance data and implement optimisations to enhance user experience.
• Collaborate with marketing teams to create promotional campaigns that enhance sales.
• Oversee logistics and fulfilment processes to ensure timely deliveries.
• Lead the development of budget and forecasts for the E-commerce department.
• Conduct market research to identify trends and opportunities in the E-commerce sector.
• Work with customer service teams to enhance customer satisfaction and loyalty.
• Implement SEO strategies to improve search engine visibility.
• Prepare weekly reports for stakeholders on performance metrics and insights.

Requirements

Education

• Bachelor's degree in Marketing, Business Administration, or a related field
• Master's degree is a plus

Experience

• 3+ years of experience in E-commerce management or digital marketing

Technical Skills

• Google Analytics
• SEO/SEM

Soft Skills

• Analytical thinking
• Project management

Certifications

• Google Analytics Certification
• E-commerce Certification

Languages

• English: Fluent

Advantageous

• Experience with Adobe Creative Suite: Skills in using Adobe tools for designing product visuals and marketing materials.
• Familiarity with CRM systems: Knowledge of using CRM systems to enhance customer relationships and insights.

Benefits

• Competitive salary package
• Generous holiday entitlement
• Professional development opportunities
• Flexible working arrangements

Company Culture

• Innovation: We encourage creativity and innovative thinking in all our employees.
• Team-oriented environment: We promote a collaborative culture where everyone's input is valued.
• Commitment to Diversity: We are dedicated to building a diverse team that reflects our customers and society.