Electronic Sales and Service Technician

London FULL TIME £20,000 - £30,000 / Year
(£1,667 - £2,500 / Month)

Job Description

We are looking for an Electronic Sales and Service Technician to join our growing team. This role involves providing superb technical support and repairs for a range of electronic products. The ideal candidate should have strong technical knowledge, excellent communication skills, and the ability to troubleshoot effectively.

Responsibilities

  • Deliver high-quality technical support to ensure customer satisfaction.
  • Engage with customers to understand their electronic needs and provide appropriate solutions.
  • Document and resolve service issues and customer inquiries promptly.
  • Work alongside the sales team to increase sales and improve customer experience.
  • Monitor inventory and assist in stock management.
  • Train colleagues in technical aspects when needed and share knowledge.
  • Participate in training sessions to stay current with product knowledge and repair techniques.

Requirements

Education
  • Technical diploma in electronics
Experience
  • Experience in managing and maintaining inventory.
Technical Skills
  • Sales techniques understanding
  • Customer service practices
Soft Skills
  • Time management
  • Flexibility
Languages
  • English: Fluent

Advantageous

  • Knowledge of specific electronic product lines: Expertise in particular brands or types of electronics.

Benefits

  • Health and well-being initiatives
  • Pension scheme
  • Training and development opportunities
  • Friendly and supportive work environment

Company Culture

  • Continuous Improvement: We encourage our employees to constantly seek areas for improvement and innovation within their roles.
  • Work-Life Balance: We recognize the importance of balancing work commitments and personal life, providing flexible options.
Status: Closed