Field Printer Technician

Job Description

We are seeking a skilled Field Printer Technician to join our dynamic team. The ideal candidate will be responsible for providing technical support and maintenance for printers in field locations. This role requires expertise in troubleshooting printer issues and performing repairs.

Responsibilities

• Conduct on-site repairs and installations of various printer models.
• Provide ongoing technical support to ensure customer satisfaction.
• Maintain a safe and organised work environment.
• Assist in inventory management of spare parts and printer supplies.
• Troubleshoot network connectivity issues related to printing.
• Offer advice on printer usage to optimise performance.
• Document service activities and prepare reports for management.

Requirements

Education

• A relevant technical diploma or certification is preferred.

Experience

• Prior experience as a Field Printer Technician or in a similar role is required.

Technical Skills

• Troubleshooting
• Printer Installation
• Printer Management Software

Soft Skills

• Customer Service
• Problem-solving

Certifications

• HP Certified Technician
• CompTIA A+ Certification

Languages

• English: Fluent

Advantageous

• Experience with large-format printers: Knowledge of maintaining and repairing large-format printing devices.
• Knowledge of network printing and connectivity: Proficient in configuring network settings to ensure seamless printing.

Benefits

• Competitive salary ranging from £20,000 to £30,000 per annum.
• Company-provided vehicle for travel.
• Flexible working hours.
• Opportunities for career growth and training.

Company Culture

• Collaboration: We foster a collaborative work environment that values teamwork and innovation.
• Continuous Improvement: We believe in ongoing professional development and encourage learning opportunities.
• Inclusivity: We are committed to a diverse workforce and welcome applicants from all backgrounds.