Travel Consultant

Job Description

As a Travel Consultant at Travellers Haven Ltd., you will be the go-to person for our customers seeking memorable travel experiences. Your expertise will guide clients in selecting and booking their ideal trips, ensuring every detail is catered for. If you have a passion for travel and an eye for detail, we want you on our team!

Responsibilities

• Assist clients in making informed decisions about their travel plans.
• Provide complete and accurate travel documentation.
• Monitor and manage client accounts to ensure satisfaction.
• Engage in marketing efforts to attract new clients.
• Take part in continuous training to improve travel knowledge.
• Showcase enthusiasm for travel and local experiences.

Requirements

Education

• A-levels or relevant vocational qualifications.
• A degree in a relevant field is highly desirable.

Experience

• 2+ years' experience in a customer-focused role.

Technical Skills

• Travel Software
• Social Media Skills

Soft Skills

• Interpersonal Skills
• Attention to Detail

Languages

• English: Fluent

Advantageous

• Multilingual abilities: Ability to speak multiple languages is a significant plus.
• Previous experience in customer service: Background in customer service roles will be beneficial.

Benefits

• Attractive salary package with bonus opportunities
• Paid time off for holidays and sick leave
• Company benefits such as travel allowances
• Career advancement opportunities

Company Culture

• Innovation: We encourage a culture of innovation where new ideas are welcomed.
• Customer-Centric Values: We place the needs of our customers at the heart of everything we do.
• Inclusivity: We embrace diversity and strive for an inclusive workplace.