Insurance Clerk

Job Description

As an Insurance Clerk at Top Insurance Solutions Ltd., you'll play a vital role in our operations. Your responsibilities will include data entry, processing claims, and managing customer inquiries to ensure seamless administrative processes.

Responsibilities

• Ensure all customer information is up-to-date and accurate.
• Work with the claims team to streamline processes.
• Provide support for the insurance policy lifecycle.
• Address any administrative concerns as they arise.
• Engage in continuous learning about insurance practices.
• Participate in team meetings and contribute ideas for improvement.

Requirements

Education

• Industry-specific qualifications (e.g., CII Certificate in Insurance) are a plus

Experience

• Previous experience in a similar role within the insurance sector preferred.

Technical Skills

• Insurance Management Software

Soft Skills

• Problem-solving
• Customer Service

Languages

• English: Fluent

Advantageous

• Experience using insurance management software: Proficiency with tools used in the insurance sector for policy management.
• Background in customer service within financial services: Experience in providing exceptional service in a financial context.

Benefits

• Comprehensive health insurance package.
• Employee assistance programmes for mental well-being.
• Flexible work arrangements.
• Regular team-building activities and events.

Company Culture

• Innovation: Innovation is at the heart of what we do. We encourage creative thinking and welcome new ideas.
• Respect: We foster a respectful environment where everyone’s contributions are valued.
• Work-Life Balance: We believe in supporting our employees' well-being with flexible working arrangements.