Hospice Admitting Clerk

Job Description

We are looking for a dedicated and compassionate individual to join our team as a Hospice Admitting Clerk. In this role, you will play a vital part in the admission process of patients, ensuring smooth transitions and facilitating compassionate care.

Responsibilities

• Manage incoming admission requests and documentation accurately.
• Ensure seamless coordination of patient appointments and testing.
• Verify and update insurance information effectively.
• Collaborate with multidisciplinary teams in patient care planning.
• Utilize electronic systems for effective record-keeping.
• Handle inquiries about hospice services with empathy and professionalism.
• Maintain a clean and safe working environment.
• Comply with all relevant regulations and guidelines.
• Support other administrative functions within the hospice as needed.
• Participate in training and development activities.

Requirements

Education

• High school diploma or equivalent
• Vocational training in healthcare administration (preferred)

Experience

• Familiarity with hospice care processes and regulations (advantageous).

Technical Skills

• Database management software
• Medical Terminology

Soft Skills

• Empathy
• Attention to Detail

Languages

• English: Fluent

Advantageous

• Training in grief support: Understanding emotional challenges faced by patients’ families.
• Cultural competence: Ability to interact effectively with patients from diverse backgrounds.

Benefits

• Above-average salary with potential for overtime pay.
• Employee assistance programmes and wellness resources.
• Flexible working hours to accommodate personal needs.
• Supportive team environment focused on employee well-being.

Company Culture

• Inclusivity: We promote a workplace that values diversity and inclusivity among staff and patients alike.
• Work-Life Balance: We understand the importance of balancing work responsibilities with personal life.