Hotel General Manager

Job Description

We are looking for a seasoned Hotel General Manager to oversee our Bolton establishment. The successful candidate will be responsible for providing leadership to our team, managing daily operations, and ensuring excellent guest satisfaction.

Responsibilities

• Direct the operational activities of the hotel to ensure guest satisfaction.
• Lead the recruitment, hiring, and training of hotel staff.
• Develop and oversee marketing plans and community relations.
• Ensure adherence to brand standards and policies.
• Establish and maintain extensive contacts in the industry.
• Monitor and manage hotel occupancy rates to maximize revenue.
• Handle financial transactions and manage accounts payable/receivable.
• Create a positive atmosphere for staff and guests alike.
• Analyze market trends and generate actionable insights.
• Drive initiatives to enhance guest experiences.

Requirements

Education

• Bachelor's degree in Business Administration or Hospitality Management
• Relevant certifications will be an advantage

Experience

• 5+ years of managerial experience in the hotel industry

Technical Skills

• Revenue Management
• Compliance Management

Soft Skills

• Negotiation
• Team Building

Certifications

• Hospitality Leadership Certification
• Food Safety Management Certification

Languages

• English: Fluent

Advantageous

• Familiarity with digital marketing strategies: Understanding of online marketing efforts to promote hotel services.
• Experience in budgeting and forecasting: Ability to manage finances and make informed forecasts.

Benefits

• Generous annual leave entitlement
• Professional development opportunities
• Flexible working arrangements
• Well-being initiatives and support

Company Culture

• Inclusivity and Diversity: We celebrate a diverse workforce and strive for inclusivity in all our initiatives.
• Innovation: We embrace new ideas and technologies to improve our services.