Amusement and Recreation Attendants

Job Description

As an Amusement and Recreation Attendant, you'll be the face of our skating facility. Responsible for providing outstanding customer service, you'll assist with admissions, manage schedules, and ensure a smooth operational flow at the front desk.

Responsibilities

• Welcome and assist visitors at the skating facility with a friendly demeanor.
• Process payments and maintain accurate financial records for admissions.
• Keep track of skate rental inventory and assist with fittings.
• Answer queries and provide information regarding skating sessions.
• Handle customer complaints with professionalism and resolve issues promptly.
• Collaborate with other staff members to ensure customer satisfaction.
• Assist in setting up for special events and activities.
• Conduct regular checks to ensure the safety and cleanliness of the facility.

Requirements

Education

• High School Diploma or equivalent
• First Aid qualification preferred

Experience

• Previous experience in customer service is advantageous.

Technical Skills

• Basic computer literacy
• Familiarity with scheduling software

Soft Skills

• Problem-solving skills
• Organizational skills

Languages

• English: Fluent

Advantageous

• Customer service experience: Previous roles in customer-facing positions are highly regarded.
• Event planning experience: Experience in organizing or assisting with events is a plus.

Benefits

• Comprehensive health and dental insurance
• Generous holiday allowance
• Pension scheme
• Flexible working arrangements

Company Culture

• Customer-Centric Approach: We aim to provide exceptional service and experiences for our customers.
• Diversity and Inclusion: We celebrate diversity and strive to create an inclusive environment for all team members.
• Work-Life Balance: We promote a healthy work-life balance and flexible work arrangements.