As a Healthcare Administrator, you will play a crucial role in the management of our healthcare services in Cardiff. This position requires strong organizational skills and the ability to communicate effectively with staff and patients alike.
Responsibilities
Oversee the daily operations of the healthcare administration office.
Ensure effective patient management and timely responses to inquiries.
Support financial processes including billing and budgeting.
Collaborate with healthcare staff to improve patient experiences.
Ensure compliance with healthcare legislation and organisational policies.
Manage the scheduling of appointments and staff rotas.
Assist in training new administrative staff and support ongoing professional development.
Monitor performance metrics and prepare reports for management.
Assist in the development and implementation of new administrative processes.
Maintain patient confidentiality and adhere to data protection regulations.
Requirements
Education
Degree in Healthcare Administration or related field
Master's degree is an advantage
Experience
3+ years of experience in healthcare administration
Technical Skills
Healthcare Management Software
Data Analysis
Soft Skills
Communication Skills
Organizational Skills
Certifications
Certified Healthcare Administrator (CHA)
Project Management Professional (PMP)
Languages
English: Fluent
Advantageous
Experience in healthcare compliance: Understanding of healthcare regulations and compliance standards.
Knowledge of financial management: Familiarity with budgeting processes and financial oversight.
Benefits
Competitive salary and performance-based bonuses
Comprehensive healthcare package
Flexible working hours
Professional development opportunities
Company Culture
Collaboration: We believe in a team-oriented approach to healthcare, where everyone's input is valued.
Innovation: Our commitment to innovation drives us to seek new ways to improve patient care.
Inclusivity: We celebrate diversity and strive to create an inclusive environment for all employees.