General Manager, Glasgow in Hospitality Marketing

Job Description

As the General Manager, you will spearhead our marketing strategies in Glasgow's hospitality sector. You will oversee daily operations, develop and implement marketing campaigns, and build relationships that drive customer loyalty and business growth.

Responsibilities

• Lead hospitality marketing initiatives and oversee operational management.
• Utilise market research to inform strategic decisions.
• Collaborate with teams to create experiential marketing activities.
• Manage budgets and monitor expenditures.
• Implement customer feedback mechanisms to enhance service delivery.
• Formulate strategic partnerships within the hospitality sector.
• Ensure quality control and service consistency across locations.

Requirements

Education

• Bachelor's degree in Business, Marketing, or Hospitality
• Advanced qualifications in marketing or management are preferred

Experience

• 5+ years of experience in marketing or hospitality management, with a focus on strategic leadership

Technical Skills

• Digital Marketing
• Project Management

Soft Skills

• Time Management
• Negotiation Skills

Advantageous

• Proficiency in CRM software: Experience with CRM systems for managing customer relationships.
• Social Media Marketing skills: Ability to effectively use social media for marketing campaigns.

Benefits

• Comprehensive health, dental, and pension schemes
• Performance bonuses based on company targets
• Employee discounts and perks in hospitality services
• Training and professional development opportunities

Company Culture

• Innovation: We foster an innovative work environment that encourages new ideas and creativity.
• Professional Growth: Employee development is vital, and we provide pathways for advancement and growth.
• Customer Focus: Ensuring exceptional customer experiences is our top priority, driving our culture forward.