Hospitality Manager

Job Description

We are seeking an experienced Hospitality Manager to join our thriving team in Brighton. The successful candidate will oversee all aspects of operations and ensure that our guests receive the highest standard of service. You will be responsible for managing staff, monitoring service quality, and maintaining operational efficiency. Your role is pivotal in creating a welcoming and efficient environment for both guests and employees.

Responsibilities

• Lead the hospitality team and ensure a high-performance culture.
• Cultivate relationships with guests and handle feedback effectively.
• Prepare reports on operational performance and guest feedback.
• Drive sales initiatives and promotional events to boost revenue.
• Ensure compliance with health and safety regulations.
• Implement training programs to enhance staff skills.
• Collaborate with the marketing team to improve brand presence.
• Manage vendor relationships and negotiate contracts.

Advantageous

• Fluency in another language: Proficiency in additional languages is advantageous.
• Experience with event management: Skills in organizing and managing events and conferences.

Benefits

• Attractive salary package with annual reviews
• Comprehensive health, dental, and vision plans
• Flexible working hours and support for work-life balance
• Employee assistance programs and mentorship initiatives

Company Culture

• Professional Growth: We promote continuous learning and provide opportunities for career advancement.
• Diversity and Inclusion: We value diversity and aim to create a welcoming workplace for all.
• Work-life Balance: We support our employees in maintaining a healthy work-life balance.